At Koeslan Roastery, accessible from koeslanroastery.com, your privacy is a top priority for us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. 

1. Information We Collect

We collect the following information when you interact with our website:

• Personal Information: Name, email address, phone number, and shipping/billing addresses.
• Order Information: Details of products purchased and transaction history.
• Browser and Device Information: IP address, browser type, and operating system.
• Payment Information: Managed securely through our payment partner, Xendit.
• Cookies: We use cookies to improve your experience and analyze website traffic.

2. How We Use Your Information

We use your data for the following purposes:

• Processing orders and completing transactions.
• Communicating with you about orders, promotions, and updates.
• Enhancing our website and user experience.
• Analyzing data for business insights and improvements.

3. Sharing Your Data with Third Parties

Your data is shared only with trusted third parties, including:

• Payment Gateway: Xendit for processing payments.
• Shipping Providers: For delivering your orders.
• Analytics Services: To improve website functionality and performance. We do not sell your personal information to third parties.

4. Data Security

We take all necessary precautions to protect your personal information, including encryption and secure payment methods. Access to your data is limited to authorized personnel only.

5. Your Rights

You have the right to:

• Access your personal data.
• Correct any inaccuracies.
• Request deletion of your data under certain conditions.
• Manage your cookie preferences.

6. Cookies Policy

We use cookies to:

• Remember your preferences.
• Track your interactions with our website. You can manage or disable cookies through your browser settings.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

For any questions regarding this Privacy Policy, please contact us at:
Email: office@koeslanroastery.com
Mobile: +6285176744762
Address: Jl. Dr. Rajiman No.476, Bumi, Kec. Laweyan, Kota Surakarta, Jawa Tengah 57149